Accessing Emergency Information

Getting Started

In an emergency, designated individuals can request access to emergency and medical information.

For information regarding Profile Management & Data Privacy please refer to the relevant guide.

1. This is dependent on the individual having provided consent for their information to be accessed in the event of an emergency. You will be able to see if consent has been given by looking at the User list / User details. If you are unsure on who to contact in these situations, please contact your System Administrator.

2. Authorisation for access must be requested and an accompanying justification provided.

An email is then sent to the Approving Manager(s), who can quickly authorise access to the individual’s profile details. Once authorised, access to the emergency profile information is granted via the same icon, for a period of 72 hours.

The user is also notified any time access to their information is granted.

If you would like to learn more about the safeguards we have in place to protect your data and help you comply with privacy regulations, or if you would like to access this module, please contact

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